Consulting Best Practices: Harvard Business Review
Best Practices
- Providing Information
- Solving Problems
- Effective Diagnosis
- Recommending Actions
- Implementing Changes
- Building Consensus & Commitment
- Facilitating Client Learning
Facilitate Learning
- Organizational Effectiveness
- More Emphasis on Process
Consensus building is a process involving a good-faith effort to
meet the interests of all stakeholders and seek a unanimous
agreement.
We strive to leave behind something of lasting value at the Client’s
end of the Business
Consulting Purposes
1. Providing information to a client.
2. Solving a client’s problems.
3. Making a diagnosis, which may necessitate redefinition of the
problem.
4. Making recommendations based on the diagnosis.
5. Assisting with implementation of recommended solutions.
6. Building a consensus and commitment around corrective action.
7. Facilitating client learning—that is, teaching clients how to
resolve similar problems in the future.
8. Permanently improving organizational effectiveness.
Additional Resources
Corporate Training Materials
What is meant by organizational effectiveness? At
the most elemental level, organizational effectiveness is a concept
that measures how thoroughly and efficiently a company achieves its
business goals. An effective organization runs like a well-designed,
well-oiled machine.
The Right Way to Cut People Off in a Meeting
Originally posted on Harvard Business Review.
You’ve spent hours preparing for the meeting. The objectives are
clear. The agenda is tight. Relevant material was distributed to
attendees in advance. Smartphones are put away, and your team seems
focused and ready to work.
The conversation begins, but after 10 minutes of good discussion on
the first agenda item, someone goes off on a tangent that, while
interesting, is only marginally related to the designated topic.
Then another person jumps in to elaborate, and the two start talking
in detail about issues relevant only to them. Other attendees begin
to tune out. Now 20 minutes have passed — and you haven’t made any
progress.
Short Reads
Verbal Communication Skills List
Master Class Robin Roberts Authentic
Communications